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User Agreement-TROMOX │ Leading Manufacturer of Smart Electric Motorcycles and Scooters │ Born For Cool Riding
User Agreement

The "User Agreement" (hereinafter referred to as the "Agreement") refers to the agreement signed between you (or "user", refers to the individual or organization that registers, logs in, uses, or browses this service) and Hangzhou TROMOX Technology Co., Ltd. and its affiliates (hereinafter referred to as "TROMOX") and its operating cooperative unit with regard to the TROMOX website (www.tromox.com, this website for short) and its electric moped and electric motorcycle products, procedures and services.

TROMOX hereby reminds users to read carefully and fully understand the terms in this agreement, including the exemption clauses for exemption or limitation of liability and the clauses on user rights restriction. Please read carefully and choose to accept or not accept this agreement (minors should read it with the legal guardian).

Unless you accept all the terms of this agreement, you have no right to register, log in or use the related services covered by this agreement. Your registration, login, use, etc. will be regarded as acceptance of this agreement, and you agree to be bound by the terms of this agreement. Your acceptance of this agreement means that you voluntarily accept all the terms and conditions, including acceptance of any modification made by Hangzhou TROMOX Technology Co., Ltd. to any service terms at any time.

This agreement can be updated at any time by TROMOX. Once the updated agreement terms are announced, they will replace the original agreement terms without notice. Users can check the latest version of the agreement terms on this website. After TROMOX.com modifies the relevant terms of this agreement, if the user does not accept the revised terms, please stop using the services provided by TROMOX.com immediately. If the user continues to use the services provided by TROMOX.com, it will be deemed to have accepted the modified protocol.

1. User rules

1) You can browse this website without a user account. However, certain website functions, TROMOX products, programs and services require you to register for a TROMOX account. If you want to use the more functions of this website and TROMOX products, programs and services, you must register the corresponding account and provide relevant personal information on the registration page. You can terminate the use of your account at any time according to the instructions on the website, and this website will retain or terminate your account in accordance with the provisions of this agreement. You must promise and guarantee:

You understand and agree that this website is an [application service product], and users must bear full responsibility for the authenticity, legitimacy and validity of the registered information; users must not pretend to be others, or publish any information in the name of others; they must not be malicious Using a registered account causes other users to misunderstand; otherwise, we have the right to immediately stop providing services, and you alone bear all legal responsibilities arising therefrom.

Your use of this website and the products, programs and services of TROMOX must be legal, and you must be responsible for all actions under your registered account, including any content you publish and any results resulting from it. Users should make their own judgments on the content, and bear all risks arising from the use of the content, including risks arising from the reliance on the correctness, completeness or practicality of the content. Hangzhou TROMOX Technology Co., Ltd. cannot and will not be liable for any loss or damage caused by user behavior.

You will keep your login information confidential, not be obtained and used by others, and are responsible for all your actions under your account on this website. You must notify this website immediately of any unauthorized use or suspected unauthorized use that may violate the law. This website is not responsible for the losses caused by your failure to comply with the above requirements.

The information you publish through this website is public information, and other third parties can obtain the information published by users through this platform. The publication of any information by the user recognizes that the information is public information and is solely responsible for this behavior ; Any information that users do not want to be known to other third parties should not be published on this platform.

2) You must know and confirm:

Due to the needs of business development, we unilaterally change, suspend, restrict, terminate or revoke the right of our service at any time without any notice to all or part of the service content of this service. The user shall bear this risk.

The services we provide may include advertisements and other activities. Users agree to display advertisements and other activities provided by us, affiliates, third-party suppliers, and partners during use.

We have the right to decide at our sole discretion and for any reason, for any content that violates relevant laws and regulations or the provisions of this agreement; or violates, obstructs, or threatens anyones rights or safety, or acts that impersonate others, and have the right to stop the transmission of any related content in accordance with the law. It also has the right to take appropriate legal actions against anyone who violates this agreement at its own discretion, including but not limited to removing illegal, infringing, improper content from the service, terminating the violators membership, and preventing him Use all or part of our services, and save relevant information in accordance with laws and regulations and report to relevant departments, etc.

Some of our products and services must be connected to the Internet, including but not limited to: application supermarkets, theme markets, etc. You must bear the communication fees, information fees and other related fees charged by personal Internet or third parties (including but not limited to telecommunications or mobile communication providers). If it involves value-added telecommunications services, we suggest that you confirm the relevant cost with the value-added service provider.

You use this website to shop. To ensure your shopping safety, you can only modify one of your name, address, and phone number. If you need help, please use the mobile phone number in the order to call the customer service; if you are not the phone, modify the information to match The mobile phone number verification in the order shall prevail.

2. User Content

1) User content refers to all content (for example: your information, pictures, music or other content) generated when the user downloads, publishes, or otherwise uses this website and TROMOX products, programs and services; you are you The only person responsible for the user content, you will bear the risk of you or any third party being identified due to the disclosure of your user content.

2) When you upload, publish or otherwise use the user content of your products, programs and services on this website with TROMOX, you are deemed to be automatically authorized and promise and guarantee that you have the right to authorize to us irrevocable, non-exclusive , Royalty-free and fully paid global license for:

Only for the purpose of providing you with the products and program services of this website and TROMOX or improving the products, procedures and services of this website and TROMOX, copy, distribute, publicly display and perform, produce derivative works, and incorporate them into other works or use your user account in other ways (excluding your personal information); and grant permission to transfer the above matters;

Copy and distribute the private information in your user content only for the purpose of providing personal information to the target recipient;

You agree to irrevocable, waived (and will lead to waiver) statements regarding the moral rights and attribution of your user content.

3. User rights and obligations

1) The right to use this website legally;

2) The right to download, install and use TROMOX products, programs and services on all your mobile communication devices;

3) The ownership of the TROMOX account is owned by TROMOX and its affiliates. Based on account security considerations, it is prohibited to use the mobile phone number and email address of others to register the TROMOX account. After you complete the application and registration procedures, you will be granted the right to use the TROMOX account. The right to use belongs only to the initial registrant and is prohibited from gifting, borrowing, renting, transferring or selling. TROMOX has the right to reclaim the users account due to business needs;

4) You have the right to change or delete your personal data, registration information and published content on this website, but please note that deleting relevant information will also delete any text and pictures you have stored in the system. The user shall bear the risk;

5) You are responsible for properly keeping the registered account information and the security of the account password. You need to bear legal responsibility for the registered account and the behavior under the password. The user agrees not to use the accounts or passwords of other members under any circumstances. When you suspect that someone else is using your account or password, you agree to immediately notify TROMOX.

6) Restrictions on rights: You are not allowed to license, sell, lease, transfer, distribute or make any form of the content of this website or the products, programs and services (including but not limited to advertising or sponsored content in the content or products) of this website for other commercial purposes;

You are not allowed to visit this website or use TROMOX products, programs and services for the purpose of creating the same or competing services;

Unless expressly provided by law, you may not copy, distribute, republish, or republish any part of this website or TROMOXs products, programs, and services (including but not limited to content or advertising or sponsored content in products) in any form or method. Download, display, post, modify, translate, merge, utilize, decompose or reverse compile, etc.;

You have agreed to upload, publish or otherwise use this website or TROMOX products, programs and services. During the use, you will bear all legal liabilities arising from the risks caused by the following actions: breach of the Constitution Of the established basic principles;

Endangering national security, leaking state secrets, subverting state power, undermining national unity; damaging national honor and interests; inciting ethnic hatred, ethnic discrimination, and undermining ethnic unity; undermining national religious policies, promoting cults and feudal superstition;

Spreading rumors, disrupting social order, or undermining social stability; spreading obscenity, pornography, gambling, violence, murder, terror, or instigating crime; insulting or slandering others, infringing on the lawful rights and interests of others; including those prohibited by laws, regulations, and administrative regulations.

You have agreed not to engage in the following behaviors on this website or using TROMOXs products, programs and services: uploading or publishing computer viruses, worms, malicious code, software that deliberately destroys or alters computer systems or data; collect without authorization information or data of other users, such as email addresses, etc.;

Disable the network connection of this website, cause excessive burden on this website or otherwise interfere with or damage the website server and network link; try to access this website, server or network link of this website without authorization; interference, destroy other users normal use of this website or TROMOX products, programs and services.

4. Third party

1) You have known or agreed that our service is obtained based on the technical support of a third party such as Android. You already know that this agreement is signed between you and TROMOX, not between you and the aforementioned third party. TROMOX is the only person responsible for the content, maintenance, support services, guarantees and litigation arising from this website and TROMOX products, procedures and services. You have agreed to abide by and authorize this website and TROMOX products, programs and services to restrict your conditional use of the services of this website.

2) User content refers to all the content (for example: your information, pictures, music or other content) generated when the user downloads, publishes or otherwise uses the products, programs, and services of this website and TROMOX; you are you The only person responsible for user content, you will bear the risk of you or any third party being identified as a result of your user content disclosure.

3) You need to bear legal responsibility for the risks arising from your use of third-party websites and advertisements. When you visit third-party websites and advertisements, third-party terms and policies apply.

4) This website and TROMOX products, programs and services include user content provided by other users. The interaction between you and other users is only the behavior between you and other users. TROMOX does not control and assume no legal responsibility for the above user content, nor does it have the obligation to inspect, monitor, approve, and approve the above user content. You are legally responsible for the risks arising from the use of this user content and interaction with other users. This website and TROMOX products, programs and services do not bear any legal responsibility for such behavior.

5. Damages

1) You have agreed to use this website and TROMOX’s products, procedures and services in a harmless manner to avoid any complaints, lawsuits, losses, damages, liabilities, costs and costs from third parties due to the following actions or related behaviors. Fees (including but not limited to attorneys fees): your use of this website and TROMOX products, programs and services; your user content; your violation of this agreement.

2) User content refers to all the content (for example: your information, pictures, music or other content) generated when the user downloads, publishes or otherwise uses the products, programs, and services of this website and TROMOX; you are you The only person responsible for user content, you will bear the risk of you or any third party being identified as a result of your user content disclosure.

3) You have agreed that, unless you have obtained the written consent of TROMOX, you shall not settle unilaterally in the lawsuit filed by you and TROMOX against a third party.

4) TROMOX will make reasonable efforts to notify you of such litigation, litigation behavior or progress.

5) Under any circumstance, TROMOX will not be liable for any indirect, consequential, punitive, incidental, special or punitive damages caused by this agreement by you or any third party. The risk of damaging the computer system or mobile communication device database resulting from accessing and using this website and TROMOX products, programs and services will be borne by you.

6. Disclaimer

1) If the following circumstances occur, TROMOX will not assume any legal responsibility: the risk of a third party being identified. Provide your personal information in accordance with legal regulations or the requirements of relevant government departments;

Any leakage of personal information due to your improper use or other own reasons;

Any service interruption or obstruction caused by hacker attacks, computer virus intrusion, illegal content information, harassing information shielding, government control, and any other network, technology, communication lines, information security management measures, etc., cannot meet user requirements. situation;

Users due to third parties such as operators communication line failures, technical problems, network, computer failures, system instability and other losses caused by force majeure;

There may be risks incurred by anonymous or pseudonymous information containing threatening, defamatory, offensive or illegal content from other peoples anonymous or pseudonymous information in the use of TROMOXs products, programs and services;

Any psychological, physical harm and economic loss caused or likely to be caused by users interactions with other users through this website or TROMOX products, programs and services;

This website and TROMOX products, procedures and services expressly declare that they do not guarantee the timeliness, safety and accuracy of TROMOX and its partner companies services, expressly, implicitly or in any form.

2) Any content posted by users on this website does not represent and reflect any views or policies of TROMOX. TROMOX assumes no responsibility for this.

3) Under any circumstances, TROMOX will not be liable for any indirect, consequential, punitive, incidental, special or penal damages, including the loss of profits suffered by users from using TROMOX services. Although this agreement may contain contradictory provisions, our full responsibility to you, no matter what the reason or the way of behavior, will never exceed the fees paid by you for using the TROMOX service during the registration period ( if any).

7. Intellectual Property

1) The information posted by the user on the TROMOX website or interactive platform shall not infringe the intellectual property rights of any third party. Without the prior written consent of the owner of the relevant ownership, the user shall not upload, publish, modify, disseminate or disseminate in any way Copy any copyrighted materials, trademarks, or proprietary information belonging to others. If we receive an appropriate notice from any copyright owner or his legal representative to TROMOX, we will remove the content that infringes on the copyright of others based on the review.

2) The graphics, text or their composition involved in the TROMOX service, as well as other TROMOX logos, product and service names, are all trademarks of the TROMOX. Without the prior written consent of TROMOX, the user shall not display or use the TROMOX logo in any way or do other processing. No unit or individual shall use, copy, modify, or modify any part of the trademark in any way or for any reason. Disseminate, copy or bundle with other products for sale.

3) In addition to the aforementioned provisions, if you believe that someone has copied and published your work on the TROMOX website service and has constituted an infringement of your copyright, please contact us in time and provide a written notice containing the following information:

(i) Proof of your ownership as the owner of the allegedly infringing content;

(ii) Clear identification, address and contact information;

(iii) The location of the allegedly infringing content on the TROMOX service;

(iv) A description of the copyrighted work that you claim has been infringed;

(v) Relevant proof of your copyright infringement;

(vi) On the premise of agreeing to bear the consequences of the penalty of perjury, issue a written statement to declare that the content you stated in the notice is accurate and true. Recorded or bundled with other products for sale.

8. Modification and termination

1) modification

This agreement allows for changes. If there are any substantial changes to this agreement, we will notify you through the email you provided or the announcement on this website. After the notification of the change, if you continue to use this website and the products, programs and services of TROMOX, it is deemed that you are aware of such changes and agree to be bound by the terms and conditions;

TROMOX reserves the right to modify, reserve or close this website tromox.com, TROMOX products, programs or any services at any time without notice;

You have agreed that TROMOX does not need to be liable to you or a third party for modifying, retaining or closing this website, TROMOX products, programs or other services.

2) Termination

This agreement is effective from the date you accept it, and it will continue to be valid during your use of this website and TROMOX products, procedures and services until terminated in accordance with this agreement;

In spite of the above provisions, if you use this website and TROMOX products, procedures and services earlier than the time you accept this agreement, you hereby know or should know and agree to this agreement when you use this website for the first time The products, procedures and services of TROMOX are effective when traveling, unless terminated early in accordance with this agreement.

3) We may: in accordance with the provisions of the law, reserve your right to use this website, TROMOX products, procedures and services, or this website account; regardless of notice, we will terminate this agreement at any time for any reason, including We believe in good faith that you violated our acceptable use policy or other provisions of this agreement.

4) Not limited by the provisions of the preceding paragraph, if the user infringes on the copyright of a third party and TROMOX.com reserves the right to terminate this agreement after receiving a notice from the copyright owner or the legal agent of the copyright owner.

5) Once this agreement is terminated, your website account and the right to use this website and the products, programs and services of this website and TROMOX will be terminated. You should be aware that the termination of your website account means that your user content will be deleted from our activity database. TROMOX will not be liable to you for terminating this agreement, including terminating your user account and deleting your user content.

6) Any updated version of this website or future versions, updates or other changes of TROMOX products, programs and services will be bound by this agreement.

9. Other

1) feedback

If you make suggestions (or "feedback") to TROMOX, you are deemed to have transferred all the rights of "Feedback" to TROMOX and agree that TROMOX has the right to use this feedback and related information in any reasonable way. We will treat such feedback information as non-confidential and non-proprietary;

You have agreed that you will not provide any information that you consider to be confidential and proprietary to TROMOX;

We reserve the right (but not the obligation) to check user content based on our judgment. Whether notified or not, we have the right to delete or move your user content at any time and for any reason. According to Article 8, we have the right to keep or terminate your account.

2) Privacy Policy

Please refer to our "Privacy Policy", the "Privacy Policy" is an inseparable and equivalent part of this agreement.

3) Notification

You must provide a valid email address that you have used frequently recently. The e-mail address you provided is unusable or we are unable to deliver the notice to you for any reason, and TROMOX is not responsible for the risk. Announcement notices published on this website and emails containing such notices sent to you undoubtedly constitute effective notices.

4) Applicable law

 This agreement applies to the laws of the Peoples Republic of China.

 If there is a dispute between the two parties, they should be negotiated and settled based on friendly principles; if the negotiation fails, they should file a lawsuit in the court where the Hangzhou TROMOX Technology Co., Ltd. is located.

5) Independence

 If some terms in this agreement cannot be applied for some reason, other terms in this agreement continue to apply and the inapplicable terms will be modified so that they can be applied in accordance with the law.

6) Completeness

This agreement (including the privacy policy) is the final, complete and exclusive agreement between you and TROMOX regarding the electric motorcycles products, procedures and services related to this website and TROMOX. Matters (including previous end user licenses, terms of service) discussions and agreements. The topics in each part are for reading convenience only without any legal or contractual obligations.

You shall not transfer the rights and obligations stipulated in this agreement unless TROMOX agrees in writing. Any attempt to transfer in violation of the above regulations is invalid.

10. Contact information

Address: Room 201, Building 6, China Artificial Intelligence Town, 1818-2 Wenyi West Road, Yuhang District, Hangzhou, China

Tel: 86-571-8855-6818    E-mail: info@tromox.com

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